FAQ

When you place an order, we create your item specifically for you. This allows us to offer a wider range of unique designs without maintaining a large inventory. Because each item is made to order, production and shipping times may vary slightly.

Orders typically take 3-5 business days for production and 5-7 business days for shipping within the US. International shipping times may vary depending on location. Once your order is shipped, you’ll receive a confirmation email with tracking information.

Yes! We offer some customization options for certain products. If you have a specific design or personalization request, please reach out to us, and we’ll do our best to accommodate it.

We accept returns on items that are defective, damaged, or incorrect. Because all items are custom-made, we cannot accept returns for reasons such as changing your mind or ordering the wrong size. Please refer to our [Refund Policy] for more details.